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Privacy Policy

Your privacy matters to us. Here's how we handle your data.

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Effective Date: March 1, 2026

At SoftCrafts Technologies we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website softcrafts.in or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name — when you fill out a contact form or enquiry form
  • Email address — for communication and responding to your requests
  • Phone number — to contact you regarding your project or enquiry
  • Company/Organization name — to understand your business needs
  • Project details — information you provide about your requirements

Automatically Collected Information

  • IP Address — for analytics and security purposes
  • Browser type and version
  • Device information — operating system, screen resolution
  • Pages visited — to improve user experience
  • Referring website — how you found our site

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your enquiries, requests, and project discussions
  • To provide, operate, and maintain our website and services
  • To improve, personalize, and expand our website experience
  • To communicate with you about updates, offers, and promotions (only with your consent)
  • To detect, prevent, and address technical issues or security threats
  • To comply with legal obligations

3. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

  • Essential Cookies — required for the website to function properly
  • Analytics Cookies — help us understand how visitors interact with our website
  • Functional Cookies — remember your preferences and settings

You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

4. Third-Party Services

We may use third-party services that collect, monitor, and analyze information to improve our services:

  • Google Analytics — for website traffic and usage analysis
  • Google Fonts — for typography rendering
  • Bootstrap CDN — for UI framework delivery

These third-party providers have their own privacy policies governing the use of your information.

5. Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or respond to lawful requests
  • To protect the rights, property, or safety of SoftCrafts, our users, or the public
  • With trusted service providers who assist us in operating our website (under strict confidentiality agreements)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access — request a copy of the personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Deletion — request deletion of your personal data
  • Objection — object to the processing of your personal data
  • Portability — request transfer of your data to another service

To exercise any of these rights, please contact us at hello@softcrafts.in.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: